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Delivery Information


The products can be delivered to any place inside the Greek Territory and to the address you have declared. The product delivery is made by courier company (GENIKI TAXIDROMIKI) daily except Saturday, Sunday and public holidays. The delivery time is from two to seven working days for all the Greek Territory . The customer bears the cost of transport which is 3 €  for the Greek Territory. The  is not responsible for delays in the delivery of products that are not due to its own fault such as strikes, bad weather etc. If is aware of the delay it will inform the customer by the e-mail they have declared.

The  offers the following payment methods:
a) Use of a credit or debit card. The card will be charged the first day of shipment of the order.
b) With debit PayPal
c) Cash on Delivery
d) By bank deposit in an account of BikeIT EE, which is indicated during the course of the order.The order will be executed as long as the amount appears in the bank account .The deposit must be made within two (2) working days from the date of checkout of the order. If the deposit of money is not made within two (2) working days, we reserve the right to cancel the contract.
Bank remittance costs borne solely by the customer.
*You can also choose whether the payment is made by issuing a simple retail receipt or an invoice.
All prices listed  include the related VAT (24%).


You can cancel your order at any stage , ask for replacement or return the product without informing us of the reason. The consumer has the right to withdraw unjustifiably within 14 calendar days from the receipt of the product in accordance with Law 25551/1994 (as amended by K.Y.A. Z1-891/2013). In case of replacement or return the customer bears the cost , besides the cost of the new shipment , unless the return reason is our liability . In case you want a money refund, this will appear within ten (10) days from the day we receive the products. Refunds will always be made in the same way as the payment. The cancellation or return notice of the order should be sent to  together with the ordering code, the personal information you have provided and a contact number. We accept the return of products that are in the same condition as received, without the packages being opened or damaged ,including the notice of payment. (Receipt or purchase invoice).
Special conditions -Refunds restriction:
a) It is necessary to send e-mail to  with the ordering code, the personal information you have provided and a contact number. You do not have to inform us why you want to replace or return the products.
b) The products must be in their original packaging as received without being opened or damaged.
c) You are responsible for the return of products by courier or by Greek Post at your cost unless the return reason is our liability. The is not responsible for any loss of the parcel during replacement-return and you can not receive a refund from us.
d) The purchase has been made inside the Greek Territory or Cyprus.
e) All products must be returned to our head office located in Leoforos Megalou Alexandrou 2, Zip Code 54640, Thessaloniki, tel. +30 2310829544 inside of Makedonia Palace Hotel.

f) If  notices that someone makes  abusive and repeated exercise of this option, reserves the right to deny future orders from them.


The online  site reserves the right to update and modify the terms and conditions .All the above terms and conditions will be governed by Greek law and the Greek Court .


Business Name: BikeIT EE
G.E.MI.: 127984104000